This Privacy Policy (“Policy”) outlines how IndiCar, operated by IndiCar, collects, stores, uses, transfers, and processes your personal data in compliance with the Digital Personal Data Protection Act, 2023, and other applicable Indian laws, to provide the IndiCar Platform and related services.

Acceptance of the Privacy Policy

By creating an IndiCar account or voluntarily providing us with your personal information, you consent to the collection, processing, storage, usage, and sharing of your data as described in this Policy.

• If you choose not to provide certain personal information or withdraw your consent, we may be unable to offer specific services or features of the IndiCar Platform.
• Your consent will be sought explicitly for sensitive personal data, and you retain the right to withdraw consent as per applicable laws.

Personal Information We Collect

Information You Provide:

• Account Registration: When you sign up for an IndiCar account, we may collect your full name, email address, mailing address, phone number, and identification documents such as Aadhaar, PAN, or Driving License.
• Vehicle Details: Information about your vehicle, including engine or chassis number, registration certificate, and insurance details.
• Communication: Details you provide when contacting us directly, such as through emails or customer support interactions.

Information Collected from Third Parties:

• Data from business partners, financial institutions, or public records to verify your identity and enhance services.

Information Collected Automatically:

• Device Information: Data about the devices you use to access the IndiCar Platform, including hardware models, IP addresses, operating systems, and browser types.
• Usage Information: Details about your interactions with our services, such as access dates and times, pages viewed, and other system activity.
• Cookies and Similar Technologies: We use cookies to collect information about your browsing activities to improve user experience. You can manage your cookie preferences through your browser settings.

How We Use Your Personal Information

1. Service Provision: To operate and improve the IndiCar Platform, process transactions, and provide customer support.
2. Communication: To send you updates, promotional materials, and information about new products or services.
3. Legal Compliance: To comply with Indian legal obligations and respond to lawful requests by public authorities or courts.
4. Data Analytics: To enhance and personalize user experiences using analytics tools in compliance with Indian data protection laws.

Sharing of Your Personal Information

1. With Affiliates and Partners: To improve services and offer relevant products.
2. With Service Providers: Third-party vendors assisting in business operations, data storage, or analytics.
3. Legal Requirements: To comply with court orders, regulatory demands, or other legal obligations under Indian law.

Data Security

• We adopt industry-standard security measures, including encryption, firewalls, and access controls, to protect your personal data.
• While we take reasonable precautions, no system is entirely secure, and users should exercise caution when sharing sensitive data.

Data Retention and Deletion

• We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
• You may request the deletion of your data in accordance with the provisions of the Digital Personal Data Protection Act, 2023, by contacting us.

Your Rights Under Indian Law

As per the Digital Personal Data Protection Act, 2023, you have the right to:

1. Access the personal data we hold about you.
2. Correct inaccuracies in your data.
3. Request deletion of your data, subject to legal and regulatory requirements.
4. Withdraw consent for specific data processing activities.
5. Opt out of receiving promotional communications.

Third-Party Websites

The IndiCar Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Automated Decision-Making

We may use automated processes for certain services, such as credit evaluations for car loans. Users have the right to request human intervention or challenge such decisions.

Legal Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising from this Policy will be subject to the exclusive jurisdiction of the courts of Navi Mumbai.

Changes to This Privacy Policy

We may update this Policy periodically to reflect changes in legal requirements or business practices. Significant changes will be communicated via email or a prominent notice on our platform.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +91-7977818112
• Address:Office No. S5/110, Janta Market, Sector 07, Vashi, Navi Mumbai – 400703